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How mazivs Handles Your Personal Information

This page tells you exactly what data mazivs collects when you open an account, fund it via PayPal or Venmo, and use our platform — and what we do with it.

Data collected only as neededPayPal & Venmo payment contextYour right to access or deleteSecure account storageContact us to update your info
mazivs How mazivs Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update, or request deletion of your personal data, reach out through any of the channels below. We aim to confirm receipt of a privacy request within two business days and resolve it within the window required by applicable state privacy law. Keep your account email handy — it's how we verify your identity before acting on any data request.

Live Chat Start a chat session from inside your account dashboard. Confirm your registered email and we'll pull your data profile for review or correction.
Email Support Send a data request to our privacy inbox. Include your account username so we can locate your record and respond within our stated window.
Account Settings Some data updates — like a linked PayPal address or Venmo handle — can be changed directly in your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data practices cover four core areas: secure storage, cookie use, account retention, and your right to request changes. Each one is explained below so you know exactly where your information lives and who can access it.

Encrypted Account Storage

Account credentials and linked payment references — including Play+ card tokens — are stored with encryption at rest. Access is restricted to authorized internal staff only.

Cookie and Session Tracking

Session cookies let you return to your account wallet on mobile or desktop without logging in again. You can clear them anytime; we explain the impact in your browser settings note.

Retention and Deletion

We keep your account data while your account is active. Once you request closure, we delete personal identifiers within the period required under applicable state law.

Third-Party Data Sharing

We share data with payment processors like PayPal and Venmo only to complete transactions. We do not sell your data to advertisers or unrelated third parties.

Common Questions About Your Privacy at mazivs

These are the questions we hear most often about data, cookies, and account privacy. If something isn't covered here, use the live chat or email path listed in the contact section above.

We collect your name, email, date of birth, and the payment reference tied to your chosen method — PayPal, Venmo, or Play+. We also log device type and session identifiers for security.

Only with payment processors to complete transactions. PayPal and Venmo receive a transaction request; we do not share your data with advertisers or unrelated data brokers.

Contact us through live chat or our privacy email with your account username. We verify your identity first, then send you a summary of the data on file within the required state-law window.

Yes. Submit a deletion request through live chat or email. We will remove personal identifiers after your account is closed, subject to any legal retention obligations that apply in your state.

Session cookies keep your account wallet active so you can switch between your phone and browser without re-logging in. You can block or clear them in your browser, though this may reset your session.

We retain records for the period required by applicable federal and state financial regulations. Once that window passes, personal identifiers are removed from our active systems.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.